FAQs

Dent Repair FAQs

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Dent Direct FAQs

Have a dent repair-related question? Dent Direct has the answer. Check out these FAQs and give us a call today for more information! We know getting your vehicle repaired can be a stressful situation. Please call us if you have any additional questions.
  • WILL CALLING IN A HAIL DAMAGE CLAIM AFFECT MY INSURANCE RATES?

    No! There are two different types of insurance claims, collision and comprehensive. A hail damage claim falls under the comprehensive category, which your insurance company sees as something you could not prevent or avoid. They will not raise your rates for calling in this kind of claim.

  • WHAT ARE THE BENEFITS OF PDR?

    PDR is the insurance-approved method of repairing a vehicle that has been damaged by hail. It brings a car’s value back up to where it was before the storm. With no Bondo or paint involved, you keep your factory finish intact. The average repair is 2-3 days. It saves you money and is quicker than conventional repairs!

  • WILL MY DENTS COME BACK?

    Absolutely not! Unlike dents repaired conventionally, once a dent is repaired using the PDR process, the dent will not come back. Conventionally repaired dents sometimes leave a low or high spot on a vehicle's metal body and sanding or scratch marks.

  • WHAT HAPPENS IF DENT DIRECT’S ESTIMATE IS HIGHER THAN MY INSURANCE COMPANY'S ESTIMATE?

    Oftentimes hail estimates get written much lower than the actual damage. If your adjuster's estimate is lower than ours, we will contact them to come back out and re-look at your vehicle with us. The additional amount is called a supplement, and your insurance company will pay it. You will not be responsible for any additional amount.

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